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Annual Report 2008–2009 » Chapter 7: Outcome 2 » Outcome 2.4

Performance Reporting

Part two

Output Group 2.4

Addressing youth homelessness

Output Group 2.4 contributes to Outcome 2 by assisting youth who are homeless, or at risk of homelessness, through the provision of early intervention services. Services include counselling, group work, family mediation and practical support to both the young person and their family.

Components of Output Group 2.4
Youth homelessness

This administered item promotes strengthened resilience of families through improved family functioning and family connection, improved individual capacity and resilience through improved attitudes and behaviours and improved circumstances.

The Reconnect program provides support to the whole family to help break the cycle of homelessness, which can begin at an early age. Services offered by Reconnect include counselling, group work, family mediation and practical support to both the young person and their family.

Percentage of clients reporting improved relationships/contact with family, friends or peers/decreased social isolation
Estimate 70% The variance is –3%.

The variance may be attributed to a small increase in the proportion of clients who did not wish to engage with their family.
Actual 67%
Percentage of clients who reported that their individual goals were met
Estimate 70% The variance is +9%.

The variance is due to increased support for providers in using good practice principles.
Actual 79%
Percentage of young people from priority identified groups—Indigenous/CALD
Estimate Indigenous: 15%
CALD: 10%
Indigenous—The variance is +3%.

CALD—The variance is +4%.

The variances are due to increased support for providers in delivering accessible and culturally appropriate services.
Actual Indigenous: 18%
CALD: 14%
Percentage of funded service providers with an appropriate Action Research Plan to improve services
Estimate 90% The variance is +6%.

The variance is due to improved training and support, which led to more service providers understanding and using action research as part of their daily business.
Actual 96%
Number of young people assisted per year
Estimate 7,000 The variance is +6490.

The actual figure includes 6,344 young people aged 12 to 18 assisted individually and 7,146 assisted in group settings. Performance indicators in future will break down the individual and group participants.
Actual 13,490
Number of families assisted per year
Estimate 5,000 The variance is –1,116.

Services have focused on delivery of services to young people as a priority.
Actual 3,884

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