There should be very few occasions when a customer with temporary caring responsibilities needs to be paid SpB.
Explanation: NSA and YA customers can be exempted from the activity test requirements. Other customers with carer responsibilities would generally qualify for a more appropriate payment such as CP, PP or another income support payment.
As with all claims for SpB, all avenues of support should be explored and exhausted before the claim is granted. The application of SpB provisions to customers with caring responsibilities means they can ONLY be paid SpB IF:
Policy reference: SS Guide 3.7.1.10 Qualification for SpB
The customer needs to provide confirmation of the circumstances leading to their claim for SpB. Evidence of the need for care should be obtained in all cases.
Example: If the caree is incapacitated the customer should provide medical evidence from the treating doctor. This should indicate the:
Policy reference: SS Guide 8.1.4.60 Special Payments - Documentation Required
The delegate should consider the following issues when determining whether payment of SpB is appropriate to a carer:
When deciding whether a customer is prevented from working due to the needs of the person cared for, the guidelines are those that apply to CP on whether a customer is personally providing constant care. In some cases, SpB may be paid if a customer is providing necessary short-term moral and psychological support in a crisis, and no one else is able to provide that support. These cases must be closely monitored.
It is important to establish that:
Policy reference: SS Guide 3.6.4.110 Assessment of CP Claim - Other Factors
If the caree is under 16 years of age, the delegate must also consider the following issues:
If the child has a medical condition, CP may be payable. Alternatively, SpB may be paid to the partner under the 'caring for child' category if a medical certificate is obtained from the treating doctor stipulating that the child requires constant supervision from both parents.
Carer responsibilities do NOT change the provisions that a newly arrived resident must meet, in order to qualify for SpB.
Example: A person who is subject to the NARWP for CP would usually need to demonstrate that they had experienced a substantial change in circumstances beyond control in order for the SpB NARWP not to apply.
Policy reference: SS Guide 3.7.2.10 SpB for Newly Arrived Residents
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Last reviewed: 7 November 2005